Solutions
PatronView™ Testimonials
Learn more about how LRA has helped venues with issues just like yours.
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Interested in learning more about LRA's Customer Experience Management solutions?
“Our mission is to deliver a great experience at every event. By providing us with instant feedback from our audience, PatronView™ helps us achieve our mission - our operational efficiencies and problem resolution have improved with every PatronView™ event. An unanticipated benefit? The expansion of our donor network - PatronView™ will pay for itself!”
Steve Bailey
Executive Director/CEO
The Grand Opera
Wilmington, DE
“Our venue has numerous events and we strive to provide a great entertainment experience at each one. PatronView™ has enabled us to listen to our attendees, connect with our community and enhance our operations. PatronView™ provides actionable information that helps us address real challenges and creates real efficiencies for our team.”
Jeff Schumacher
General Manager
Sun National Bank Center
Trenton, NJ
“We were pleased to participate in LRA’s PatronView™ and were very impressed with the feedback received, both in terms of quantity and quality. With a response rate of nearly 30%, valuable insight into our consumers, and a wealth of data to help shape activities, we can definitely see PatronView™ as an important tool in developing customer relations strategies.”
Doug Tober
General Manager
Broward Center for the Performing Arts
Fort Lauderdale, FL
“Allentown Symphony Hall is a 1200 person multi-purpose performing arts hall. Our aspiration is to be the “Nordstrom’s” of entertainment customer experience here in the Lehigh Valley. PatronView™ has enabled us to survey our audience immediately following events to uncover our opportunities for improvement as well as to identify our areas of strength relative to the industry. The flexibility and follow through of LRA Worldwide in customizing our unique survey needs ensures that we have a representative sampling of customer experience. We have discovered that we out-perform in areas that we were devoting lots of resource to, and identified areas of opportunity that we were unaware of. As a cash-strapped non-profit that enabled us to redeploy resources from the area of strength to that of opportunity. The investment in PatronView™ is well worth it!”
Sheila Evans
Executive Director
Allentown Symphony Association
Allentown, PA
LRA's PatronView™ Survey Platform
Learn more details about PatronView™ and how it can help your venue drive improved performance.
Learn More!Research Capabilities
Acquire and analyze the critical data required to evaluate and enhance the customer experience.
See How We Do It
