Verticals : Hospitality, Leisure & Gaming

LRA partners with a wide range of hospitality companies on Customer Experience Management programs that help them measure and enhance the guest experience at every guest touch point. Building beautiful facilities with the finest amenities and technology has become a guest expectation - excelling in areas that "delight" the guest are what drive retention, advocacy and revenue.

Representative sectors include:
  • Conference & Convention Centers
  • Gaming
  • Institutional Food Service Providers
  • Lodging Brands
  • Lodging Owners/Managers
  • Parks, Resorts & Tourist Attractions
  • Restaurants
  • Timeshare/Vacation Ownership
  • Trade & Tourism Associations

Case Studies

Learn more about how LRA has helped organizations with issues just like yours.

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LRA News

LRA is helping lead the dialogue in and around the world of Customer Experience Management.

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