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LRA Relocates Corporate Headquarters
Company moving to accommodate rapid growth
HORSHAM, Pennsylvania; April 16, 2004 - LRA Worldwide today announced that it is relocating and expanding its corporate headquarters. Commented Rob Rush, LRA's President & CEO, "To accommodate the company's rapid growth, we are moving into a new corporate headquarters suite which is significantly larger than our former space. As we continue to grow and diversify the organization as well as our service offerings, this new office will provide the expanded space we need to house all of our consultants, corporate support staff and departments together. We are relocating into a nearby office building and will be fully operational by April 19, 2004."
About LRA Worldwide, Inc.
LRA Worldwide, Inc. is a leading consulting, organizational development and research company that specializes in Customer Experience Management (CEM). LRA helps companies and brands design and deliver the optimal customer experience across all key touch points using an integrated suite of services that measure and improve service quality, customer satisfaction, employee performance, loyalty, customer advocacy and profitability. LRA specializes in "operationalizing the brand" - turning brand promise and customer strategy into operational reality. LRA's CEM practice areas include CEM Strategy Design, Standards Development & Content Management, Organizational Development & Training, Research and Quality Assurance & Mystery Shopping; these are either deployed together in a strategic manner to continually monitor and improve the customer experience or deployed individually to address a specific tactical client need.
LRA's clients include some of the world's leading companies and brands, including Starwood Hotels & Resorts, Hard Rock Hotels & Casinos, the PGA TOUR, Albertsons Supermarkets, the NBA and First Niagara Financial Group. For more information, visit the company's Web site at www.LRAworldwide.com
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