LRA Worldwide

LRA works closely with the following strategic partners:

 

Shane Green Enterprises
Shane Green Enterprises (SGE) is a global consulting & learning company, specializing in training, executive development and change management. Founded in 2002 by a group of Hospitality Industry Executives, SGE was formed with one basic vision: Transform business contenders into market leaders, by helping them move their associates and customers from the uncommitted category of "satisfied" to the ultimate goal of "being loyal." SGE has developed a comprehensive approach for preparing organizations to deliver world class customer service and gain improved customer loyalty. The group firmly believes that the key to a company’s long term success is the education and development of its leaders and associates. Organizations that are willing to invest in the development of their staff create for themselves the opportunity to operate at a world class level. Learn more at www.shanegreen.com.

 

The Customer Group
The Customer Group, LLC (TCG) is a leading customer interaction consulting firm, headquartered in Chicago. Founded in 1999, TCG has assembled a world-class team of leading consulting professionals that utilize its proven methodology to develop Customer Interaction Excellence™ working closely with leading companies across different industries. TCG has extensive experience working with companies to improve business performance through concentrated efforts focused on customer-focused strategy, operations and technology. TCG has successfully assisted more than 50 companies and organizations across various industries. Specific expertise includes marketing, sales, service, contact center, operations, technology, strategy development and large program management.

Chad McClennan is President and CEO of the Customer Group; he founded the company in 1999 with the vision of creating a truly unique professional services firm. Prior to founding The Customer Group, Chad spent nine years in several positions within Andersen, most recently leading Andersen's Customer Solutions practice. Learn more at www.customergroup.com.

 

Green Key Global
The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable  green  operations. The program was originally developed for the Hotel Association of Canada by a leading environmental engineering firm. Designed specifically for hotel operations, the Green Key Eco-Rating Program is a comprehensive environmental audit that will allow each participating property to benefit on several fronts – cost savings, increased bookings from environmentally conscious consumers and meeting planners and responsible corporate citizenry. In the United States Green Key is a joint partnership between the Hotel Association of Canada and LRA Worldwide, Inc. For more information on Green Key or to register your property now, visit www.greenkeyglobal.com, call +1.888.752.7061 or email info@greenkeyglobal.com.