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eNEWSLETTERS 2002 - click on link to read article:

November 2002 Vol. 4, No. 3
Starwood Hotels and LRA Worldwide partner to build a comprehensive Quality and Brand Assurance program; a spot on Customer Loyalty Solutions; LRA introduces SurveySmart; Rob Rush speaks at Limousine Industry Leadership Conference.

September 2002 Vol. 4, No. 2
LRA's first e-Newsletter and a welcome from Debbie Andrews. Trouble at McDonald's, a spotlight on customer loyalty solutions; LRA introduces the Five-Star Customer Loyalty Solution ; New client relationships with Grupo Posadas and WestCoast Hospitality Corporation.

Winter 2002 (HTML & PDF)
The PGA TOUR, Ramada International, BrandCompass Performance Program, New LRA Worldwide Director Appointed, Radisson Names LRA Supplier of the Year.

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