News & Resources
In The News
LRA's point of view on customer experience has been covered extensively via a variety of media outlets.
LRA is a recognized leader in the field of Customer Experience Management, and our point of view on customer experience and examples of our client work appear throughout the news media. Whether in industry trades or general business publications, our subject matter experts have been in the forefront of leading the dialogue on the impact of customer experience on real-life business outcomes.
In The News - 2000
Carey International and LRAWorldwide Launch Program
HotelNewsResource.com: August 9,2000
HotelNewsResource.com: August 9,2000
Ramada International launches sub-brand, quality program
Hotel & Motel Management: August 14, 2000
Hotel & Motel Management: August 14, 2000
State of the Room Study Finds Hotels Close Century in Better Shape Than Ever
Hotel Business: June 21-July 6, 2000
Hotel Business: June 21-July 6, 2000
No. 1 Request of the Hotel Guest: Make my Room Squeaky Clean
Philadelphia Inquirer: May 7, 2000
Philadelphia Inquirer: May 7, 2000
