- Refresh for the SummerBy John Hendrie
May 10, 2013
How we work for you...
Align your organization to enhance every customer experience at every touch point.
Align critical business content to provide direction on the optimal customer experience.
Deliver on your brand promise through learning, development & training initiatives.
Gain critical insights from your customers and employees through research and analysis.
Get expert feedback through our advanced approach to experience evaluation.
Rank, certify and audit your hotel based on your commitment to sustainable "green" practices.